Casual Comfort Sandals Reviews

SCAM: ZERO RATING!!!

May 17th, 26: purchase

June 25th, 26: allegedly delivered

USPS: not delivered by the USPS, none of the tracking numbers match the ones used by the USPS

Write to the company: "Sorry, they are marked as delivered."

Back to the USPS: asked what happens to items never received by shoppers; their response: --> return to the sender

Watch video footage of delivery day: no other company delivered anything to my door, nor to the communal locker.

Communal Locker footage shows no neighbors retrieving packages

Write to company again, aski to resend them Aug 20th, 2026: sorry, we have delivered them

SPENT TIME CHOOSING SANDALS. PAID FOR THE SANDALS. SPENT TIME WRITING EMAILS, GOING TO THE USPS LOCAL AGENCY, WATCHING VIDEO FOOTAGE. N-O-T-H-I-N-G!!! STAY AWAY! BUY LOCAL INSTEAD!

Took almost 8 weeks to receive one pair of shoes. What they don’t tell you is that they are a drop shipper for low quality items coming from China. Items sit in customs for a long time.

I attempted to stop a order because of false advertisement. The company would not address my request.  I would recommend that you don't  purchase from this site.  I looked up this company and have very poor business according to the Better Business Bureau.

BUYER BEWARE!!!!!!!!!!!!
Place an order on November 27th for a pair of slippers.  Beginning of December tried to check on the status of the order by emailing the company.  Five days later, I received and tracking number which the shipping company did not pick up.  Fast forward to January 30th.  Products FINALLY arrives.  I emailed the company that day, and 5 days later I got a response giving me the eligibility for returns. Once again, I emailed them saying I wanted to return because these were supposed to be a Christmas gift but obviously it's way too late.  Received another response  5 days later from the company stating that I could return my product but it would be at my cost since they recently relocated our shipping warehouse and returns department to our office in China.  They also stated that they would only refund 20% of the order or get 50% of the order in a gift card. What a joke, I would never buy from this company again.  After emailing them again regarding the return, I've never heard back from them.  This company has horrible communication, policies, and knockoff products.

Do not order from these scammers! Over a month and still no shoes that they portray as Uggs but nope, coming straight from China. Your emails go to some other company and always the same. Refer to a meaningless tracking number and sorry you can’t cancel. The motto here is CHECK REVIEWS FIRST!!!!! Wish I had!!!!